Frequently Asked Questions

What is Venerisia?

Venerisia is a premium brand that offers a wide range of high-quality fashion items for women, men, and children, as well as stylish home decor products. Our products are carefully curated to provide our customers with the latest trends and timeless classics, all crafted with exceptional attention to detail and materials. Whether you're looking for the perfect outfit, home accents, or gifts, Venerisia has everything you need to elevate your style and add a touch of luxury to your life.

Do you offer international shipping?

Currently, we only offer shipping within the United States. However, we are always looking to expand our reach and may offer international shipping in the future.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your item(s) for a full refund or exchange within 30 days of the purchase date. The item(s) must be in new and unused condition, with all tags and packaging intact.

How do I know what size to order?

We provide detailed sizing charts on each product page to help you find your perfect fit. If you are still unsure, feel free to contact our customer service team for assistance.

Can I cancel or change my order after it has been placed?

We process orders quickly, but we will do our best to accommodate any changes or cancellations. Please contact us as soon as possible if you need to modify your order.

How can I contact customer service?

You can reach our customer service team via email at support@venerisia.com or by phone at +212 649668616. We are available Monday through Friday, from 9 am to 5 pm EST.

Do you offer gift wrapping?

Yes, we offer gift wrapping for an additional fee. You can select this option at checkout.

What payment methods do you accept?

We accept all major credit cards, as well as PayPal.